MADE IN VERSE seeks differentiation in its sector; therefore, it decides to implement an integrated quality management system. This system, in accordance with the ISO 9001:2015 quality standard, involves the company.
Scope: Information technology consulting activities. Services for the creation, development, management, and commercialization of software programs of all kinds. Creation, design, sale, and marketing of all types of video games and applications.
- Provide quality services with continuous improvement to meet the demands of citizens and be competitive within the sector to achieve full satisfaction of our clients.
- Ensure compliance with all applicable regulations regarding quality and any additional requirements that our company voluntarily subscribes to.
- Continuously improve the effectiveness of the Quality Management System and the level of satisfaction provided to citizens through clearly defined and controlled processes. To achieve this, the company must always know the needs and requirements of citizens and provide tools for monitoring, measuring, and analyzing processes.
- Our objectives are based on increasing citizen satisfaction and having no complaints or grievances from them. To meet 100% of their expectations regarding our services.
- Annually define the necessary objectives and targets to ensure compliance with the commitments established in this policy and those requested by our stakeholders.
- Provide essential resources for the implementation and control of the Quality System, as well as for the improvement of its processes.
- Quality will always be subject to continuous improvement. Difficulties will be used as learning opportunities, and every effort will be made to identify the causes that led to them to prevent recurrence.
- Management requests the collaboration and commitment of all personnel so that we can embrace this Quality Policy, with each person taking responsibility for the quality of their work and adherence to what is established.
- Awareness and adaptation to climate change through the involvement of its employees and stakeholders, developing initiatives for awareness, training, and sensitization.
- Consideration of sustainability criteria in all business activities to minimize the impact they may have on the environment while promoting the rational use of resources at all times.
Our policy aims to comply with the following points:
This quality policy will be made available to all stakeholders of Made In Verse. Made In Verse Sl.